At Nodell Online Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website and services.
1. Information We Collect
We may collect the following information when you visit or use our website:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Order history
- Any information voluntarily submitted through forms or customer support inquiries
We may also collect non-personal information such as browser type, device information, IP address, and website usage statistics to improve user experience.
2. How We Use Your Information
The information collected may be used to:
- Process and deliver orders
- Provide customer support
- Improve our products and services
- Send order updates and important notifications
- Respond to inquiries and requests
- Share promotional offers and marketing communications (only where applicable)
3. Payment Security
Nodell Online Store takes reasonable steps to ensure payment information is handled securely. Payment transactions may be processed through trusted third-party payment providers.
We do not store sensitive payment details such as card numbers on our servers unless otherwise stated.
4. Sharing of Information
We do not sell, rent, or trade customer information to third parties.
Your information may only be shared with:
- Delivery and logistics partners
- Payment processing providers
- Legal authorities when required by law
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
Users may disable cookies through their browser settings if preferred.
6. Data Protection
We implement reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.
However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to external websites or platforms. Nodell Online Store is not responsible for the privacy practices or content of third-party websites.
8. Customer Rights
Customers may request to:
- Access their personal information
- Correct inaccurate information
- Delete personal data where applicable
- Opt out of marketing communications
Requests can be made through our official contact channels.
9. Changes to This Policy
Nodell Online Store reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.
10. Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
Nodell Online Store
Email: info@nodellstore.com
Phone: +231 88 009 8121
Effective Date: May 2026